Be Good Not Bad by Brian Warren

Cartoon Me Hi, I’m Brian. I like to design and build things. I try to be good, not bad.

Information Design

Ebay Annoyance

Here’s a really obnoxious piece of web design. When I go to eBay.com there’s a part where it greets me by my username. Right next to that is a link to sign out, and thus, not get that personal greeting. There’s also a part where it offers to sign me in so I can see special custom information.

Am I signed in? Or am I completely logged out? Are there two levels of signing in? Are there multiple levels of being logged out? There’s been a lot of talk these days about how some sites that aren’t really well-designed have a certain charm that would be lost if they were. I suggest that’s nonsense. Not only that, but poor design, especially of the information design variety, can actually hurt, or at least confuse, your users.

Posted on 11 April, 2006 in Design